What other people think about D-Link DVG-1402S/L VOIP 4-PORT GATEWAY LINGO?
Rating on Lingo Service, not D-Link product
Folks, I have no clue about how good this router is, but I can voucher for the many concerns before me who had problems with Lingo service. These are my comments:
Pro:
- Cheapest out of the bunch until they lifted the price
Cons:
- It's a hotel California deal. You can check in but you can't check out. I have been trying to cancel this account for months now since Feb. of 06 and now we are heading into June 06. When I got through to someone, they told me that they can only cancel my account after I returned the modem. Once they have my modem, they tell me for security purposes that they can't cancel my acount until I call in to cancel.
- The reception I had was horrible. Everyone I talked to said they could not hear me. I called and called in until I got someone and the techs tried to tweak things around but still the reception was horrible.
- Worse yet, you cannot download anything and talk on the phone at the same time with even worse reception.
- Like others said, it is very difficult to get a live voice. Most things are done via email.
- If you want to upgrade or downgrade your service, then it's a $9.95 charge and a $40 cancellation fee within the first year.
Granted phone quality could be dependent on the area, but when I switched to Vonage people were able to hear me clearly and most of my complaints were resolved. The downside to Vonage was they didn't have my local area. However, the savings and the service was worth the switch.
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What other people think about D-Link DVG-1402S/L VOIP 4-PORT GATEWAY LINGO?
Rating on Lingo Service, not D-Link product
Folks, I have no clue about how good this router is, but I can voucher for the many concerns before me who had problems with Lingo service. These are my comments:
Pro:
- Cheapest out of the bunch until they lifted the price
Cons:
- It's a hotel California deal. You can check in but you can't check out. I have been trying to cancel this account for months now since Feb. of 06 and now we are heading into June 06. When I got through to someone, they told me that they can only cancel my account after I returned the modem. Once they have my modem, they tell me for security purposes that they can't cancel my acount until I call in to cancel.
- The reception I had was horrible. Everyone I talked to said they could not hear me. I called and called in until I got someone and the techs tried to tweak things around but still the reception was horrible.
- Worse yet, you cannot download anything and talk on the phone at the same time with even worse reception.
- Like others said, it is very difficult to get a live voice. Most things are done via email.
- If you want to upgrade or downgrade your service, then it's a $9.95 charge and a $40 cancellation fee within the first year.
Granted phone quality could be dependent on the area, but when I switched to Vonage people were able to hear me clearly and most of my complaints were resolved. The downside to Vonage was they didn't have my local area. However, the savings and the service was worth the switch.